Senior Operations Supervisor
Apply now »Date: Dec 9, 2025
Location: Dorado, US, 00646
Company: Heraeus
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About Heraeus
Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead.
About Heraeus Medevio
Together we improve lives. At Heraeus Medevio, we bring lifesaving and life-changing medical devices to market through partnerships with medical device manufacturing companies. Backed by Heraeus Group, we are committed to the growth of our teams and organization by providing an open space for open minds.
To reach our vision of improving 100 million lives every year, we foster a culture of curiosity that thrives on challenge, continuous learning, growth, and the opportunity to try new things. With sites in the United States, European Union, and Asia, and over 2,200 employees worldwide, together, we will meet tomorrow's challenges today.
Position Summary
The Senior Operations Supervisor schedules and coordinates personnel, equipment, and activities in a production environment. Promotes continuous quality improvement processes and meets profitability goals and customer expectations. By supervising, motivating, and taking disciplinary actions in a consistent and timely manner, the Operations Supervisor support and promotes Operational Excellence initiatives.
While the site operates three shifts, this position will generally support typical business hours are expected, 8 AM-5 PM.
What You’ll Do Every Day:
- Forecast, schedule and coordinate production personnel, equipment, and activities, while maintaining head count levels with production requirements.
- Provide direction for all manufacturing areas to operators, leads, and operator technicians, including setting goals, KPIs, standards, and/or expectations for areas.
- Perform annual employee performance reviews, disciplinary actions, and track the progress of employee development plans/goals.
- Maintain department costs within budget guidelines.
- Provide technical assistance, support, and follow-up to Lead Operators in areas such as non-conformance, scheduling, line organization, among others.
- Monitor production quality on an ongoing basis, adjusting process to maximize product quality.
- Analyze and report on production and quality results and takes immediate action if necessary.
- Communicate with management and/or subordinates to resolve employee concerns and complaints.
- Proactively identify, evaluate, and collaborate with cross-functional partners to implement operational improvement opportunities using Lean principles and/or 6-sigma methodology.
- Other duties assigned as required.
EHS responsibilities
- Understand the EHS management system and how it applies to their area of responsibility, ensuring that equipment, facilities or plant(s) are operated in accordance with applicable laws and with Company EHS policies and other requirements.
- Implement adequate safe working procedures, practices, operating instructions and other internal regulations for work processes.
- Ensure all accidents and injuries are promptly investigated, causes identified, and lessons learned communicated appropriately.
- Ensure employees are appropriately qualified and have sufficient resources and skills to fulfill their responsibilities.
- Arrange training for people to ensure regulatory required qualification is satisfied and competency to perform the job is fulfilled and maintained.
What We’re Looking For:
- Bachelor’s degree in Mechanical or Industrial Engineering or related field required.
- Minimum 5 years of experience in Medical Device industry.
- Minimum 3 years of experience in a supervisory role.
- Excellent communication skills, bilingual (English/Spanish), with the ability to support and lead project activities across the site
- Demonstrated strong analytical skills to effectively manage resources and budgets.
- Demonstrated success effectively improving processes with minimal direction and information.
- Demonstrate high level of initiative and creativity, technically savvy, and strong attention to detail.
- Distinguished through consistent display of leadership by example in accordance with Heraeus Medevio Ethics statement.
- Ability to anticipate and practice participative management style.
- Must be able to wear required Personal Protective equipment (PPE) and sit or stand for extended period.
- Ability to travel up to 10% may be required.
Nearest Major Market: Puerto Rico
Nearest Secondary Market: San Juan
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