Advanced Quality Prevention & Global Quality Response Manager (m/f/d)

Advanced Quality Prevention & Global Quality Response Manager (m/f/d)

Permanent

Full Time

 

About Heraeus

Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead. Whether production, research, sales or administration - we love being the invisible force behind innovation. We deliver world-class quality in the areas of Precious Metals, Healthcare, Semiconductor & Electronics and Industrials. As one of the top 10 family-owned companies in Germany, we employ around 15,100 employees in 40 countries. 

 

The following challenges await you:

• In your role as "Advanced Quality Prevention & Global Quality Response Manager (m/f/d)" you drive proactive quality excellence across the Heraeus Product Development Process by preventing quality risks before product launch and leading global cross-functional task forces to resolve critical quality issues with significant business impact.
• You own and continuously improve the global preventive quality framework within the Heraeus Product Development Process, including FMEA, Design Reviews, Risk Management, Quality Gates, and Lessons Learned.
• In addition, you ensure early identification, assessment, and mitigation of quality risks across all development projects and support risk-based decision making at key project milestones.
• You act as the corporate subject matter expert for Project Quality, influencing strategic products, technology, and investment decisions through independent quality risk assessments.
• Moreover you lead global Quality Tiger Teams to resolve critical quality issues, customer escalations, and systemic quality risks across all Heraeus Electronics sites.
• You drive enterprise-wide quality capability development, standardization, and continuous improvement to strengthen quality performance, customer satisfaction, and operational excellence.

Your Profile:

• Master's degree in Engineering, Materials Science, Chemistry, Physics, Industrial Engineering, Quality Management, or a comparable technical discipline
• PhD and/or MBA considered a strong advantage for leadership in complex, innovation-driven, global business environments
• Minimum 10 years of professional experience in Quality Management, Project Quality, Product Development, Manufacturing Quality, or related technical functions within a global industrial environment
• Proven experience leading cross-functional and international initiatives, including preventive quality programs, complex technology development projects, global quality task forces and management of high-impact customer or operational escalations
• Solid understanding of product development, industrialization, and manufacturing processes
• Knowledge in ISO 9001:2015 and IATF 16949:2016
• Advanced expertise in preventive quality methods, including FMEA, risk management, quality planning, and quality assurance throughout the product development lifecycle
• Strong experience in quality problem solving, root cause analysis, and leading complex quality improvement and escalation activities in a global manufacturing environment