Sales Associate - Sacramento, CA

• Assist the RSD and EAM’s in planning, coordinating, and executing sales activities.

• Serve as a point of contact for customers, addressing inquiries and resolving issues promptly 

• Coordinate follow-up communications to ensure customer satisfaction and support sales initiatives.

• Maintain accurate records of sales activities, customer interactions, and account details in the CRM system.

• Employ best practices to ensure proper targeting and appropriate reimbursement practices.

• Support EAMs in conducting market research and competitor analysis.

• Gather and organize feedback from customers to share with the sales and product development teams.

• Assist in organizing and executing events such as product demonstrations, trade shows, and training sessions.

• Prepare and maintain sales reports, presentations, and materials for meetings including regular sales forecasts and performance opportunities to the Executive Area Manager.

• Manage scheduling, travel arrangements, and event planning for sales-related activities.

• Ensure all materials and equipment are prepared and available for events using approved corporate literature, scientific data and presentations to customer and potential customers with approved claims from HA.

• Develop an in-depth understanding of the ETS’s skin substitute products and services.

• Build and maintain strong, long-lasting relationships with key decision-makers and influencers in the healthcare community.

• Facilitate the order process by entering and tracking orders, resolving discrepancies, and ensuring timely delivery.

• Stay informed about market trends, competitor activity, and advancements in wound care.

• Contribute key learnings to the team at ETS to demonstrate key understanding of the marketplace and places of opportunities. 

• Ensure that all activities conform to company guidelines, travel/expense guidelines compliance standards, Code of Ethics and federal/state/local laws. 

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